Support Worker (with Caseload)
Young People | 1 SW9 |£16.90 per hour (incl. of Holiday Pay) | 2-3 months | Job Ref: BD9407 | Posted: 21/04/2026
Central Recruitment is currently recruiting for a Support Worker, to work in the Stockwell area. The service provides support to various client groups including young people with a background of homelessness, challenging behaviour and teenage parents.
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early (7AM - 3PM) and late (3PM - 10PM) shifts. Temporary cover is required for approximately 1-3 months. The pay rate for this role is £15.08 per hour, with £1.82 holiday pay, totalling £16.90 per hour.
In this position, you will be expected to;
- Hold a caseload of 10 key clients and conduct regular key working sessions resulting in agreed Support Plans
- Mentor and coach customers using an asset-based approach to identify their strengths and set corresponding goals
- Identify and monitor risk assessing and where necessary raising/escalating safeguarding concerns
- Apply basic coaching/counselling skills to support your customers and operate within a Psychological & Trauma-informed framework to achieve results
- Work with customers to create bespoke Staying Safe Plans which identify and address risks to help them to stay safe on a day-to-day basis
- Ensure customers can access the best levels of external and internal support including those available for benefits, financial, health, specialist services and employment and learning/training opportunities etc.
- Support customers in effectively managing their tenancy agreements
- Collaborate with both internal and external resettlement support services to empower our customers to identify positive 'move on' opportunities and develop the necessary skills to thrive independently beyond our services
- Work with the team to ensure maximum occupancy in the services by clearing/sorting to make vacant rooms ready for new customers in a timely manner
- Identify opportunities for customer involvement and collaborating with them to organise events and activities, encompassing breakfast/lunch-centred gatherings, educational, and social events
- Cover duty tasks and activities including reception duty, welfare and room checks, and interviewing and booking in new customers and referrals
To apply for this role, you must have;
- Experience of working with and supporting people who have experienced homelessness to achieve a level of independent living
- An understanding of the principles of Safeguarding People and how these apply in the day-to-day role
- Knowledge of resources available to people who have experienced homelessness including government benefits
- Experience of, or the ability to, work with software/in-house databases to keep accurate customer records
- The ability to communicate effectively with a wide range of people both orally and in writing
- The ability to utilise basic counselling and coaching techniques to support homeless people
- Good understanding and working knowledge of Microsoft Office
Please note: parking is available at the service
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible
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