Support Officer
Complex Needs | 1 NW1 |£16.38 per hour (incl. of Holiday Pay) | 2-3 months | Job Ref: BD9517 | Posted: 26/10/2026
Central Recruitment is currently recruiting for a Support Officer, to work in the Camden area. The service provides support to individuals with complex needs.
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early and late shifts. Temporary cover is required for approximately 2-3 months The pay rate is £14.62 per hour, with £1.76 holiday pay, totalling £16.38 per hour.
In this position, you will be required to:
- Hold a caseload of up to 10 key clients
- Complete customer assessments, support plans and risk assessments.
- Develop and review tailored support plans using SMART objectives.
- Deliver structured key-working sessions and support interventions.
- Support customers to develop independent living skills, budgeting and tenancy sustainment.
- Assist customers in accessing education, training, employment and community services.
- Support customers with benefit applications, income maximisation and housing-related matters.
- Work collaboratively with internal teams and external agencies to deliver positive customer outcomes.
- Maintain accurate, timely and comprehensive customer records using IT systems.
- Ensure safeguarding concerns are recognised, reported and managed appropriately.
- Support customers with medication management where required and maintain associated records.
- Contribute to housing management functions including void management, rent monitoring and tenancy support.
To apply for this role, you must have:
- Experience working with vulnerable adults in a support, housing or care setting.
- Experience of carrying out assessments, support planning and key-working.
- Understanding of safeguarding responsibilities for adults and children.
- Knowledge of housing-related support and tenancy sustainment.
- Strong communication and interpersonal skills.
- Good IT skills, including Microsoft Word, Outlook and case management systems.
- A person-centred, solution-focused approach to supporting customers.
- Knowledge of Trauma-Informed Practice and Psychologically Informed Environments (PIE).
- Understanding of housing benefit and welfare benefit systems.
- Experience supporting customers with complex or multiple needs.
- Experience of group work and customer engagement activities.
- Knowledge of CQC-regulated services and medication administration.
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible
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